FAQs

What payment methods do you accept?

At Vapefiniti, we offer a variety of convenient payment options to ensure a smooth and secure shopping experience:

1. Credit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, for quick and easy purchases.
2. PayPal: If you prefer PayPal, we can set this up for you. Pay using your PayPal balance, linked bank account, or credit card securely. Please contact us via phone, text, or live chat to arrange this option.
3. CashApp: We accept payments via CashApp for those who prefer digital wallets. Reach out to us to use this payment method by calling, texting, or chatting with us live.
4. Zelle: For secure bank transfers, we offer Zelle as an option. Contact our support team by phone, text, or live chat to set this up.
5. Cryptocurrency: We accept major cryptocurrencies such as Bitcoin and Ethereum. For added security and anonymity, please contact us via phone, text, or live chat to facilitate this payment method.

If you wish to use any alternative payment methods, contact our customer support team via phone call, text, or live chat. We're here to ensure your shopping experience with Vapefiniti is seamless and flexible.

At Vapefiniti, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can take advantage of our straightforward return policy: here.

Your satisfaction is important to us, and we are here to help make the return process as smooth as possible. If you have any questions, feel free to reach out to our customer service team.

Once your order is placed and payment is processed, we’re committed to ensuring you receive exactly what you need. While we aim to accommodate changes, there are limitations based on your order's status.

If you need to adjust your order—such as changing the shipping address, modifying items, or updating quantities—please contact our support team as soon as possible. We can assist with modifications if your request is made before the order is processed or shipped. Reach out via phone, text, or live chat for prompt assistance.

Tracking your order with Vapefiniti is simple and convenient. Once your order has been processed and shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time. Here's how to track your order:

1. Check Your Email: Look for an email from us with the subject line "Your order has been shipped." It will include your unique tracking number.
2. Visit the Tracking Page: Click on the tracking link in the email to access the tracking page.
3. Monitor Your Order: View the current status of your shipment, its location, and the estimated delivery date.

Please note that tracking information may take up to 24 hours to update after you receive the confirmation email. If you encounter any issues or have questions about your shipment, contact our customer support team by phone, text, or live chat. We're here to make your shopping experience with Vapefiniti smooth and enjoyable!

At Vapefiniti, we strive to deliver your order as quickly as possible. Our standard shipping typically takes 3-5 business days. Once your order is processed, you’ll receive a confirmation email with tracking information so you can monitor your package from our warehouse to your doorstep.

Please note that factors such as the shipping destination, order volume, and external conditions (e.g., weather or holidays) may occasionally cause delays. Rest assured, our team is dedicated to delivering your order promptly and efficiently.

If you have any questions or need further assistance, feel free to reach out to our customer service team by phone, text, or live chat. Thank you for choosing Vapefiniti for your vaping needs!